What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Please refund

    Asked by visualessenceltd on August 09, 2013 at 09:01 AM

    I just changed my mind and cancelled a premium package renewal I made today. What is your refund policy and how do i get a refund?


    Thank you

    Page URL:

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    Answered by KadeJM on August 09, 2013 at 11:14 AM

    Hello, my colleague has already responded and resolved your issue in your other thread found here: http://www.jotform.com/answers/254460-Do-I-get-a-refund?entrymessage=10732640770. For future reference we kindly ask that you please do not open up multiple threads about the same question since this can create confusion for everyone, thank you.

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    Answered by visualessenceltd on August 09, 2013 at 01:54 PM

    Hi Kade, I'm sorry about that. It won't happen in the future

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    Answered by EliezerN on August 09, 2013 at 02:30 PM
    @ visualessenceltd
    Thanks for your comprehension.
    Feel free to contact us if any other question appears in the future. We are here to help.