Please refund

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    Asked on August 09, 2013 at 09:01 AM

    I just changed my mind and cancelled a premium package renewal I made today. What is your refund policy and how do i get a refund?


    Thank you

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    Answered on August 09, 2013 at 11:14 AM

    Hello, my colleague has already responded and resolved your issue in your other thread found here: For future reference we kindly ask that you please do not open up multiple threads about the same question since this can create confusion for everyone, thank you.

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    Answered on August 09, 2013 at 01:54 PM

    Hi Kade, I'm sorry about that. It won't happen in the future

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    Answered on August 09, 2013 at 02:30 PM
    @ visualessenceltd
    Thanks for your comprehension.
    Feel free to contact us if any other question appears in the future. We are here to help.