Where is my payment?

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    youryoni19
    Asked on August 29, 2020 at 07:23 PM

     Where is my payment ? 

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    Jed_C
    Answered on August 29, 2020 at 07:53 PM

    Can you please send us a screenshot of the receipt and provide us the following information for further checking.

    Username:

    Email:

    Last 4 digit of credit card: 

    Expiration date of card:

    Type of card: (AMEX, Visa, etc)

    Transaction date:

    Amount charged:

    Looking forward for your response. 

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    youryoni19
    Answered on August 29, 2020 at 08:28 PM
    I dont know the last 4 of her card number
    ...
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    Kenneth_C
    Answered on August 29, 2020 at 08:40 PM

    Hi there,

    Filling out the information my colleague mentioned above would help us in locating exactly the charge you are referring to.

    Awaiting your response.

    Best.