What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
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I was able to recreate this issue, Shift+Enter should work, but it restores to a single line on the live view, so I'll submit this issue to our second level support.
We will let you know when we have news about it.
Hi, I was able to replicate the same issue with the "Default Value" property of the textarea. We will going to make a patch for it. Be patience and we'll update you as soon as it get fixed.
UPDATE: Problem has been solved. We just made a small patch for it.
Please let us know if it works from your end.
Works great! Thanks a lot for your help.