- jmputzAsked on August 09, 2013 at 11:34 AM
One of my relations tried to use a Jotform form (Notes de dégustation) to send me some tasting notes.
He gets the following message:
The owner of this website (form.jotform.com) has banned your IP address (18.104.22.168). (Ref. 1006)
Timestamp: Fri, 09-Aug-13 14:02:29 GMT
Your IP address: 22.214.171.124
Requested URL: form.jotform.com/form/91700036249
Error reference number: 1006
Server ID: FL_19F6
Process ID: PID_1376056949.964-1-10745592
User-Agent: Mozilla/5.0 (Windows NT 5.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/28.0.1500.72 Safari/537.36
Can you tell me what is happening...?
- EliezerNAnswered on August 09, 2013 at 12:05 PM
Thanks for contacting us Jean.
I have already whitelisted your IP adress 126.96.36.199, so it should work fine now. I deeply apologize for the inconveniences that may have caused.
- jmputzAnswered on August 09, 2013 at 12:10 PM
The service at Jotform is still form a very hig level. A pleasure to deal with you
- EliezerNAnswered on August 09, 2013 at 12:34 PM
You're welcome Jean. We are here to help, so, feel free to contact us at anytime you have a question or aneed about Jotform functionality.
It's a pleasure to assist you.