What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    banned IP address?

    Asked by jmputz on August 09, 2013 at 11:34 AM

    One of my relations tried to use a Jotform form (Notes de dégustation) to send me some tasting notes.


    He gets the following message:


    The owner of this website (form.jotform.com) has banned your IP address ( (Ref. 1006)

    Timestamp: Fri, 09-Aug-13 14:02:29 GMT
    Your IP address:
    Requested URL: form.jotform.com/form/91700036249
    Error reference number: 1006
    Server ID: FL_19F6
    Process ID: PID_1376056949.964-1-10745592
    User-Agent: Mozilla/5.0 (Windows NT 5.1) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/28.0.1500.72 Safari/537.36


    Can you tell me what is happening...?





    JotForm style size height
  • Profile Image

    Answered by EliezerN on August 09, 2013 at 12:05 PM

    Thanks for contacting us Jean.

    I have already whitelisted your IP adress, so it should work fine now. I deeply apologize for the inconveniences that may have caused.


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    Answered by jmputz on August 09, 2013 at 12:10 PM


    The service at Jotform is still form a very hig level. A pleasure to deal with you



  • Profile Image

    Answered by EliezerN on August 09, 2013 at 12:34 PM

    You're welcome Jean. We are here to help, so, feel free to contact us at anytime you have a question or aneed about Jotform functionality.

    It's a pleasure to assist you.