I am not able to bring the submissions to the integrated google sheet w

  • anjalijohn239
    Asked on August 30, 2020 at 12:02 PM

    I am not able to bring the submissions to the integrated google sheet when I use edit link to fill in the jotform. How to correct this issue?

  • KrisLei Jotform Support
    Replied on August 30, 2020 at 4:44 PM

    My apologies for the confusion.

    To clarify, are you referring to the edited submissions not updating on the integrated sheet? The way the integration works, it supposed to update the information on the spreadsheet as soon as you submitted the form, it will not create a new record but it will overwrite the existing data related to the submitted form. 

    Here's a screenshot from one of my colleague:

    1472224656gaaw Screenshot 10

    Kindly try to re-integrate your form with Google Sheet, let's see if it will make a difference. Please also note that the new integration will also generate a new link for the new spreadsheet.