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Athanasios MourlidisAsked on August 30, 2020 at 2:55 PM
My account has been suspended .. Please help me!
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Ed Enterprise Customer Success EngineerReplied on August 30, 2020 at 6:29 PM
Hi Athanasios,
Your form here, is requesting passwords which is forbidden by our terms & conditions. Specifically, "Collecting Sensitive Information. You may not use the JotForm Service to collect certain types of sensitive information, including but not limited to ... any type of login credentials."
If we have your permission we can remove the non-compliant fields and then re-activate your account, let us know if you would like us to proceed.
Thank you!
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Athanasios MourlidisReplied on August 30, 2020 at 6:31 PM
Yes you can remove non-compliant fields.
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Vick_W Jotform SupportReplied on August 30, 2020 at 10:55 PM
Hi Athanasios,
We would like to inform you that the offending fields have been deleted from your form. Your account has been reactivated now. You should be able to login to your account now.
Thanks.