What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Can not match mailchimp list fielsds with jotform

    Asked by Monkey6death on August 09, 2013 at 12:44 PM

    Hi,

    I tried integrating jotform with mailchimp but can not get it set up right...

    When I come to the 'Match form fields' step, what I get is what is on the screenshot. Jotform automatically seems to match the field email and workshop, but workshop is matched with the field 'comments or questions' of my Jotform while it should be matched with the field 'workshop' of my mailchimp list. And I can not change this.

    Furtheron, when I add more options (Name and Phone), Jotform proposes to match the Phone Field from Mailchimp again with the comments or questions field in the jotform, and does not give another possibility again in the drop down menu...

    What is going wrong?

    Timo

    Page URL:
    http://holiztik.com/bookings/

    Screenshot
  • Profile Image

    Answered by KadeJM on August 09, 2013 at 02:23 PM

    Hello, I've taken a look at your form and done some of my own tests with this and mailchimp. I think that the problem is happening because you need to further specify this to match with fields inside of MailChimp. However, to my knowledge and from checking this with MC it appears that they still do not accept a connection to the field because it's being used with a Payment Tool since there is none to match this with. You're best bet would be to make another field as a Dropdown and then match it with a created dropdown inside MailChimp to make it work.

    Here's the current fields that are accepted and customizable inside MailChimp: