Can I use a survey to generate a custom document that provides different information based on users' answers?

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    Asked on August 30, 2020 at 03:06 PM

    Hi, Folks,

    I'm looking to create a comprehensive survey that ends up producing a document for each user at the end of the process.  However, I'd like the document to contain different pieces of information based on user responses.  For instance, if I asked as user where they wanted to travel, and I gave them 3 options, such as Paris, London, and New York, I would want to provide them with information about each city. For example:

    1) Which city do you want to visit?

     a) Paris

     b) London

     C) New York

    And, if a user selects "Paris", I'd provide them with information on the Eiffel Tower; "London" would yield information on Buckingham Palace; and "New York" would be information about Times Square.

    So far, in the PDF form, I've figured out how to transfer a user's answers to a PDF, but not how to set conditional rules to lay down different text based on different answers.

    I've perused some old forum posts, but haven't found anything too recent on this. 

    I'd be grateful if somebody could point me to some guide, how-to, or workaround that doesn't require knowledge of coding.


  • Profile Image
    Answered on August 30, 2020 at 06:45 PM

    You can create multiple PDF documents in the PDF Editor. You can customize each to contain the details you want to provide to your users. For example, create a separate PDF for each CITY.


    Next, create 3 email autoresponders, one for each city, and attach the corresponding PDF to each email.


    And lastly, send them based on conditions which in this case, based on what city they want to visit.


    Please try it and let us know if you need further assistance.