What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Why is my email on a BOUNCE list? How can it become valid?

    Asked by yfcsask on August 09, 2013 at 05:05 PM
  • Profile Image
    JotForm Support

    Answered by jonathan on August 09, 2013 at 05:11 PM


    I found your account email in the bounce list due to the ff: reason

    Result: info@###sk.com is IN the bounce list

    Reason(s) : 5.4.7 - Delivery expired (message too old) 'timeout'



    I had removed it from the bounce lists already, so, the email should now be delivered.



    Please review this guide to prevent such occurence from happening again.



    Contact us again anytime should you need further assistance.