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    Lightbox Pop-Up Goes Partially Off-Screen-- Resolution Issue?

    Asked by kungo on August 09, 2013 at 06:21 PM

    Hello --

    This pop-up is working great on every desktop and phone I've checked...
    except (of course) my client's!!

    On his computer, it is running showing partially off-screen. If you look closely at photo,
    you'll notice the webpage itself is running off screen -- covering the "X", so that form cannot be closed:


    I realized that this indicated a screen resolution issue, and had him try several different ones -- but it did not
    correct the problem.

    Any thoughts on this will be very appreciated. 

    Page URL:

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    JotForm Support

    Answered by EltonCris on August 09, 2013 at 09:44 PM


    From the previous codes I gave you, add this class just above the ending style tag .


    min-height: 200px !important;



    The lightbox should then dynamically adjust its height when a screen height or browser window is pretty small.