joelurgioAnswered on August 31, 2020 01:47 PM
I have old submissions taking up space on jotform. These had not been set up with the dropbox integration at the time, so they only exist on jotform. It seems when I set up an integration, it only affects new submission on that form. Is there a way for me to take existing submissions and have them pushed through to dropbox?
Basil JotForm SupportAnswered on August 31, 2020 04:06 PM
You will need to edit each submission to trigger the integration, files as well as submissions data should be sent to the integrated folder.
This guide will help you edit your submissions: https://www.jotform.com/help/325-How-to-Edit-Submissions-Made-on-Your-Forms
Please let us know if you have any further questions.