Jotform Submission & View Limits

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    tangentpoints360
    Asked on August 31, 2020 at 01:55 PM

    When does the monthly submission and view counts reset each month? We have received the recent notices about our limits and are trying to determine if we will need to upgrade the account to the next plan. Do the limits reset each month or do these numbers roll over? Please let us know so we may plan accordingly. 


    Thank you, 


    Patty Jones

    Tangentpoints360

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    VincentJay
    Answered on August 31, 2020 at 04:28 PM

    Hello Patty, 

    You can learn more about usage and limits on this page: https://www.jotform.com/help/408-Understanding-Your-Account-Usage-and-Limits

    Please keep in mind that we reset the monthly limits back to zero every first day of the Month. 

    I hope this information helps. Let us know if you have any questions. Thank you!