Protecting forms from being deleted.

  • Profile Image
    garnnette
    Asked on August 31, 2020 at 06:22 PM

    I am new to using Jotform, but is there a was to password protect, or somehow keeping from deleting any form I design.  The reason why I ask is because my administrator also has access to this account, and she already mistakenly deleted two of my forms, thinking they were "submissions" and not the actual form.  Luckily I found them in the trash and was able to restore them.  Any suggestions?  Please email your answer to me at: sevenhillseditor@gmail.com.  Thank you.

     

    Gary Bieber

    Seven Hills Newsletter Editor

  • Profile Image
    Vick_W
    Answered on August 31, 2020 at 10:59 PM

    Hi Gary,

    Happy to help you today.

    We do have password protection but it will not stop the account owner from deleting the forms. Password protection only restricts the people who can fill out the form.

    The best solution, in this case, is that you will have to educate her. The main dashboard of Jotform where all forms are visible is entirely different from the submissions section. 

    1598928790screenshot.jpg.png

    Sheets:

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    Inbox:

    1598929060screenshot.jpg.png

    As you can see above sections are completely different from each other. 

    Let us know if you need further assistance.

    Thanks.

  • Profile Image
    Vick_W
    Answered on August 31, 2020 at 11:01 PM

    My apologies we can not send messages on other emails like this. The message will only get delivered to an email address that is being used in the ticket.

    Thanks.