What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I find the subscription with different email address?

    Asked by gianninet on August 10, 2013 at 11:39 AM
    email find
  • Profile Image
    JotForm Support

    Answered by Welvin on August 10, 2013 at 01:44 PM

    Hi,

    Good day! Sorry, but I am having trouble understanding this inquiry.

    1. If you mean on how you can view your subscription details, you can do so by going to My Account - Billing Section: http://www.jotform.com/myaccount/billing. There, you'll find the receipt, your next billing date and your current plan.

    2. Do you mean on how you will know the email address used for your subscription?

    Please kindly elaborate so we can further assist.

    Thanks

  • Profile Image
    JotForm Support

    Answered by Welvin on August 10, 2013 at 01:49 PM

    I guess you mean on how you can find your subscription if you are using a different email address when paying. Is that so? If yes, you'll find it under My Account section. 

    You've paid the subscription using Paypal Direct with Paypal Email as "gianninet@********.com".

     

    Thanks