How do I find the subscription with different email address?

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    gianninet
    Asked on August 10, 2013 at 11:39 AM
  • Profile Image
    Welvin
    Answered on August 10, 2013 at 01:44 PM

    Hi,

    Good day! Sorry, but I am having trouble understanding this inquiry.

    1. If you mean on how you can view your subscription details, you can do so by going to My Account - Billing Section: http://www.jotform.com/myaccount/billing. There, you'll find the receipt, your next billing date and your current plan.

    2. Do you mean on how you will know the email address used for your subscription?

    Please kindly elaborate so we can further assist.

    Thanks

  • Profile Image
    Welvin
    Answered on August 10, 2013 at 01:49 PM

    I guess you mean on how you can find your subscription if you are using a different email address when paying. Is that so? If yes, you'll find it under My Account section. 

    You've paid the subscription using Paypal Direct with Paypal Email as "gianninet@********.com".

     

    Thanks