What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    I can't find a submission but I got the email.

    Asked by Jlied on August 11, 2013 at 04:13 AM

    Hi guys, 

     

    Do you speak spanish?

     

    Well we have a problem with a customer, she sends me a submission and I have the email, but when I try to find it in a Jotform doesn't exist, what can I do?

     

    Thanks,

     

    Julissa

    Screenshot
    email find JotForm problem
  • Profile Image

    Answered by pinoytech on August 11, 2013 at 12:23 PM

    Hi Julissa,

    Sorry for the inconvenience that may have caused. With regards to your query, can you please share to us URL of the Form for further assistance?

    Thank you!