What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can receive email notification?

    Asked by bluebirdbodyworks on August 11, 2013 at 06:47 PM

    When I first started my account, I configured the settings to send me an email everytime someone completed my Jotform form. However now I'm not receiving emails and can't remember where the settings are located. Please help. I need these email notifications in order to receive this information in real time. 

    Thank you!




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    JotForm Support

    Answered by EltonCris on August 11, 2013 at 10:23 PM

    Hi Rachelle,

    I checked your form and you do not have any notification for email alerts. You should create one to be able to received email when someone submits an entry using our form. Here's a guide: How to Setup Email Notification


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    Answered by bluebirdbodyworks on August 22, 2013 at 08:00 PM
    Thank you! I'm all set up and working now :)

    Rachelle Lybbert
    Bluebird Bodyworks
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    Answered by khrisell on August 22, 2013 at 10:04 PM


    In behalf of my colleague Elton, You are most welcome.

    We are glad to be any help with your JotForm needs.

    Feel free to contact us anytime if you have questions or inquiry.

    Thank you for using JotForm. :)