What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Please HELP! When accessing form via a mobile phone it comes up with error.

    Asked by dancetalk on August 12, 2013 at 02:51 AM

    This is an entry form for a national championship coming up with people accessing solely via their phone. 

    The message is below:


    Error 522 - Connection timed out.

    Browser working fine.

    CloudFlare working fine.

    form.jotform.co - host error.


    What happened?

    The initial connection between CloudFlare's network and the origin web server timed out. As a result, the web page can not be displayed. 

    What can I do?

    If you're a visitor of this website. Please try again in a few minutes.

    If you're the owner of this website.

    Contact your hosting provider letting them know your web server is not completing requests. An error 522 means that the requests was able to connect to your web server, but that the request didn't finish. The most likely cause is that something on your server is hogging resources.



    Page URL:

  • Profile Image
    JotForm Support

    Answered by EltonCris on August 12, 2013 at 11:09 AM


    Does it shows fine when the form is loaded on your desktop? I checked your form with iPhone and it seems to be just fine. Does it occurs just today? Can you please try to clear your mobile browsers cache and cookies? If this doesn't help, let us know here so we can look into this further.

    Thank you!

  • Profile Image

    Answered by sdf nfdndfasd  on January 12, 2015 at 09:55 PM

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