What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    My form is not allowing multiple submissions

    Asked by senilix on August 12, 2013 at 04:41 AM

    How is it possible to get multiple submissions to my form?


    Always gets this info:


    Sorry! Only one entry is allowed.
    Multiple submissions are disabled for this form.
    Page URL:

  • Profile Image

    Answered by EliezerN on August 12, 2013 at 12:14 PM

    Thanks for contacting us.

    I have checked your form and everything seems to be correctly setup. Have you already try using a different browser or a different Internet conection? If not, please give a try. I have cleared your form caches, you should do it from your side also, please follow these steps to do it: 

    1. Click on the icon that seems a person.

    2. Select Account.

    3. Click on Settings tab from the left side menu.

    4. Click on Clear Cache button.


    Don't hesitate to contact us if you need further assistance.