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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Too much space at the end of embedded form

    Asked by atrw on May 13, 2011 at 11:35 PM

    When I embed the form on my site, at the bottom of the form there is a great deal of white space. How do I fix this?

    Screenshot
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    JotForm Support

    Answered by abajan on May 14, 2011 at 12:01 AM

    Hi atrw

    Please provide the URL of the page in which the form is embedded so that we can examine the page's source to see what might be causing this problem.

    Thanks.

     

    ~ Wayne

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    Answered by atrw on May 14, 2011 at 12:02 AM

    Thanks

    http://nys-licensing.myshopify.com/products/incorporation-package

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    JotForm Support

    Answered by abajan on May 14, 2011 at 12:19 AM

    Well, what I can state so far is that the space only shows up in some browsers. Of the five (5) on my computer, only Chrome 11 and Safari 5 displayed it. Internet Explorer 8, Firefox 4 and Opera 11 all had no issues.

    As to how to remove the space, I am yet to come up with a solution.

     

    ~ Wayne

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    JotForm Support

    Answered by NeilVicente on May 14, 2011 at 12:32 AM

    Hi,

    Try using iframe embed codes in your webpage instead.

    To get your iframe embed codes

    1.  Go to Setup & Embed tab
    2.  Click Embed Form
    3.  Click iFrame

    4.  Copy the codes provided in the next screen

    <iframe allowtransparency="true" src="//form.jotform.com/form/11271417246" frameborder="0" style="width:100%; height:2500px; border:none;" scrolling="no">
    </iframe>

    You may want to adjust the height of the iframe so there is not a lot of space at the bottom. I found 2500px to be optimal but the hover text for the last dropdown box gets cut off. Feel free to adjust it to suit your needs.

    Hope this helps.


    Neil

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    Answered by atrw on May 14, 2011 at 12:36 AM

    Thanks you guys are great!!!

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    JotForm Support

    Answered by NeilVicente on May 14, 2011 at 12:41 AM

    You're welcome. We are glad to be of help.


    Neil