Form Support

Too much space at the end of embedded form

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    atrw
    Asked on May 13, 2011 at 11:35 PM

    When I embed the form on my site, at the bottom of the form there is a great deal of white space. How do I fix this?

    Screenshot
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    abajan
    Answered on May 14, 2011 at 12:01 AM

    Hi atrw

    Please provide the URL of the page in which the form is embedded so that we can examine the page's source to see what might be causing this problem.

    Thanks.

     

    ~ Wayne

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    atrw
    Answered on May 14, 2011 at 12:02 AM

    Thanks

    http://nys-licensing.myshopify.com/products/incorporation-package

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    abajan
    Answered on May 14, 2011 at 12:19 AM

    Well, what I can state so far is that the space only shows up in some browsers. Of the five (5) on my computer, only Chrome 11 and Safari 5 displayed it. Internet Explorer 8, Firefox 4 and Opera 11 all had no issues.

    As to how to remove the space, I am yet to come up with a solution.

     

    ~ Wayne

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    NeilVicente
    Answered on May 14, 2011 at 12:32 AM

    Hi,

    Try using iframe embed codes in your webpage instead.

    To get your iframe embed codes

    1.  Go to Setup & Embed tab
    2.  Click Embed Form
    3.  Click iFrame

    4.  Copy the codes provided in the next screen

    <iframe allowtransparency="true" src="//form.jotform.com/form/11271417246" frameborder="0" style="width:100%; height:2500px; border:none;" scrolling="no">
    </iframe>

    You may want to adjust the height of the iframe so there is not a lot of space at the bottom. I found 2500px to be optimal but the hover text for the last dropdown box gets cut off. Feel free to adjust it to suit your needs.

    Hope this helps.


    Neil

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    atrw
    Answered on May 14, 2011 at 12:36 AM

    Thanks you guys are great!!!

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    NeilVicente
    Answered on May 14, 2011 at 12:41 AM

    You're welcome. We are glad to be of help.


    Neil