Help! Receiving error "Form did not pass status check" & form & all previous form entries have vanished from our account

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    BlackSwanArts
    Asked on August 12, 2013 at 07:32 AM

    The one form we have set up with Jotform has suddenly stopped working, and after logging into our account there is now is no record of it, or any of the entries received over previous year.

    I can't now find the original form address, but it an embedded form at:

    http://www.blackswan.org.uk [backslash] marketing
    (no spaces)

    After completing the form you now receive the error message:

    Form disabled
    Details: Form did not pass status check

    Please can you advise how we solver the error, resinstate this form and get back all the previous data. It is a critical information gathering tool for our arts charity.

    Thank you in anticipation of a speedy response.

  • Profile Image
    Welvin
    Answered on August 12, 2013 at 03:32 PM

    Hi,

    Please refer to your first thread: http://www.jotform.com/answers/255160. We will give you our response there and please use that thread for the updates about this issue. Also, please avoid duplicate threads for the same issue.

    Cheers!