Unable to see signatures from the Notification email

  • awanliss12
    Asked on September 2, 2020 at 9:20 AM

    Good day. I added an electronic signature to the form I created. However, when I receive form responses, the electronic signature is not seen. Please advise so this can be rectified. Thanks very much

  • Bojan Support Team Lead
    Replied on September 2, 2020 at 10:48 AM

    If you are not able to see signatures in the Notification email, please try to disable Require log-in to view uploaded files. option from the account settings:

    Unable to see signatures from the Notification email Image 1 Screenshot 20

    Let us know if this resolved your problem.