What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How can I make this form responsive on a mobile device?

    Asked by floydpr on August 12, 2013 at 11:11 AM

    While testing this form, I noticed that I cannot make the fields/answer boxes/text larger. Can you tell me how to do this?




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  • Profile Image

    Answered by EliezerN on August 12, 2013 at 11:31 AM

    Thanks for contacting us.

     I have checked your form and it looks fine in mobile device:


    Could you please give us more information about what you need so that we can assist you better?


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    Answered by floydpr on August 12, 2013 at 12:56 PM

    I can see the form in its entirety and can also complete and submit the form. However, I would like for users to be able to zoom in and out (using their fingers for the zoom) so that they can more eaisly answer the questions. Zoom is not working on this form.

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    JotForm Support

    Answered by Mike_T on August 12, 2013 at 02:43 PM

    It is probably that zoom is disabled for a better user experience.

    " Disabling user-scalable (namely, the ability to double tap to zoom) allows the browser to reduce the click delay. In touch-enable browsers, when the user expects the double tap to zoom, the browser generally waits 300ms before firing the click event, waiting to see if the user will double tap. Disabling user-scalable allows for the Chrome browser to fire the click event immediately, allowing for a better user experience. 

    From Google IO 2013 session #t=1435s" rel="nofollow noopener">https://#t=1435s "

    We can ask our developers about this if you really need to enable the zoom functionality. As an alternative, can you consider increasing the Font Size on your form?

    You can click on a form field, then go to the Form Style, increase the Font Size and save your form.

    Also, it is better to change the Label Align from Auto to Top.

    Thank you.