Why my form isn't being emailed to me.

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    JPH12345
    Asked on August 12, 2013 at 01:48 PM

    Hi Guys!

     

    I've tried a couple of my email addresses but my form info isn't being emailed to me. Kindly let me know if I'm doing something silly!

     

    Many thanks

     

    Jean-Paul

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    Welvin
    Answered on August 12, 2013 at 05:33 PM

    Hi Jean-Paul,

    I've check the form, and it is currently not well configured to send notifications to your Email Address. The Recipient Email is empty as well as the Sender Name.

    I have fixed it. Please kindly monitor and let us know if you still don't receive emails.

    Thanks

  • Profile Image
    jonathan
    Answered on August 12, 2013 at 07:57 PM

    You must have responded via your email. We are not able to see your latest message. 

    Please use this link to send your reply again.

    http://www.jotform.com/answers/255277-Why-my-form-isn-t-being-emailed-to-me-#4

  • Profile Image
    JPH12345
    Answered on August 13, 2013 at 02:33 AM
    HiI have 2 forms on my site . www.demotapes.co.uk/gr8voices . I am now receiving notifications from the Contact Me form . but not from the voice it now form. I think I've made an error in the configuration of the notification wizzard, but not sure what it is.Would you kindly check for me.Many thanksJean-Paul
  • Profile Image
    jonathan
    Answered on August 13, 2013 at 04:33 AM

    Hi,

    This is probably due to the incomplete details in your form's Notification E-mail 

    Please correct this and test again. Use this guide if necessary -Email-Notification-Details

    Inform us if the issue persist.

    Thanks.

  • Profile Image
    JPH12345
    Answered on August 13, 2013 at 07:02 AM

    Hi

     

    All resolved!  I was setting the form up on my ipad and kept missing the recipient panel! 

    Thank you for your kind assistance.

     

    Jean-Paul