What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why my form isn't being emailed to me.

    Asked by JPH12345 on August 12, 2013 at 01:48 PM

    Hi Guys!

     

    I've tried a couple of my email addresses but my form info isn't being emailed to me. Kindly let me know if I'm doing something silly!

     

    Many thanks

     

    Jean-Paul

    Page URL:
    www.demotapes.co.uk/gr8voices/

    email thanks
  • Profile Image
    JotForm Support

    Answered by Welvin on August 12, 2013 at 05:33 PM

    Hi Jean-Paul,

    I've check the form, and it is currently not well configured to send notifications to your Email Address. The Recipient Email is empty as well as the Sender Name.

    I have fixed it. Please kindly monitor and let us know if you still don't receive emails.

    Thanks

  • Profile Image
    JotForm Support

    Answered by jonathan on August 12, 2013 at 07:57 PM

    You must have responded via your email. We are not able to see your latest message. 

    Please use this link to send your reply again.

    http://www.jotform.com/answers/255277-Why-my-form-isn-t-being-emailed-to-me-#4

  • Profile Image

    Answered by JPH12345 on August 13, 2013 at 02:33 AM
    HiI have 2 forms on my site . www.demotapes.co.uk/gr8voices . I am now receiving notifications from the Contact Me form . but not from the voice it now form. I think I've made an error in the configuration of the notification wizzard, but not sure what it is.Would you kindly check for me.Many thanksJean-Paul
  • Profile Image
    JotForm Support

    Answered by jonathan on August 13, 2013 at 04:33 AM

    Hi,

    This is probably due to the incomplete details in your form's Notification E-mail 

    Please correct this and test again. Use this guide if necessary -Email-Notification-Details

    Inform us if the issue persist.

    Thanks.

  • Profile Image

    Answered by JPH12345 on August 13, 2013 at 07:02 AM

    Hi

     

    All resolved!  I was setting the form up on my ipad and kept missing the recipient panel! 

    Thank you for your kind assistance.

     

    Jean-Paul