Configurable List: Time field that is set to show current time is not working properly when the submission is edited

  • DiscoveryCharterSchools
    Asked on September 2, 2020 at 7:35 PM

    I have a form that I have setup a simple workflow on.  One of the fields is start/end time.  When the form is approved, the time is different from what is submitted.  Why does this field change and how can I stop if from doing this?

  • grace JotForm Developer
    Replied on September 3, 2020 at 1:59 AM

    Hi DiscoveryCharterSchools,

    I cloned and checked your form and I noticed that you used a configurable list to get time data. You should use the Time field.

    1. Go to Add Form Element.

    2. Go to the Basic tab.

    3. Find a Time 

    4. Choose the Time field and drag in your form. 

    (You should use two time fields as start and end time)

    1599112601screencast 2020 09 03 08 52 49 Screenshot 10

    You can see the submitted start time and end time in the edit link form.

    If you need further assistance, please let us know.

  • BJoanna
    Replied on September 3, 2020 at 2:09 AM

    I was also able to replicate the issue with the Configurable List Time field that is set to show the current time and I will report this issue to our developers. We will inform you via this support ticket once this issue is resolved. 

    If you decide to use the Time field as my colleague suggested, hide the Configurable List field. Do not delete the field as that will delete the data you previously collected with this field. 

    Also, just to mention that you can also enable the Time Range for the Time field. 

    1599113296range Screenshot 10

  • Harut
    Replied on September 18, 2020 at 1:18 AM

    Hello,

    We are updated the widget and the problem with time field should be fixed now. Please check it one mor time on your side and let me know if the issue will persist again.

    Thank you!
    Best,
    Jotform Team