WHAT IS GOING ON WITH MY FORM????

  • Profile Image
    premierdepogrl
    Asked on August 12, 2013 at 11:03 PM

    I have only 21 FORMS THAT HAVE BEEN SUBMITTED YET EVERYONE IS GETTING A "

    Form over quota

    This form has exceeded its allocated quota."

    MESSAGE AND CANNOT SUBMIT A FORM TO ME!!!  YOU SAY 100 FREE PER MONTH WITH THE FREE ACCOUNT.  WHAT IS GOING ON AND WOULD YOU PLEASE TAKE THE BLOCK OFF MY FORM, PLEASE????  ASAP????  THIS IS REALLY A PROBLEM FOR ME.

    THANK YOU!!!!  PLEASE REPLY ASAP!!!!!

  • Profile Image
    sonofwatt
    Answered on August 12, 2013 at 11:10 PM

    No need to yell...

    With all the account types (includeding free) there are submission limits. http://www.jotform.com/pricing

    When logged in, click on the account button in the upper right corner. In there you'll see a counter of the number of submissions your account has used this month.

  • Profile Image
    jonathan
    Answered on August 12, 2013 at 11:46 PM

    @ premierdepogrl

    I checked your Free account, and found that it had exceeded the max allowed limit for 10 SSL submissions.

    Currently, the account is on temporary disabled status due to the Overlimit.

    To be able to continue using the service, you will need to upgrade the subscription to paid plans.

    You may want to check for more details, as suggested by  sonofwatt on the JotForm Pricing page.

    Hope this help. Please inform us if you need further assistance.

    Thanks.