What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Senders name and email

    Asked by crawen on May 14, 2011 at 06:39 AM

    Hello i configured to receive notifications with the name and email of the person who submit the form, but the form is still arriving with the standard configuration.

    I already set a form in the same way for another site and it is working but not this. the user is crawen


    thanks for your service

    Page URL:

  • Profile Image
    JotForm Support

    Answered by abajan on May 14, 2011 at 10:16 AM

    Hi crawen

    Try deleting the notification and setting up a new one.

    Please let us know if this solution worked.



    ~ Wayne