- premierdepogrlAsked on August 13, 2013 at 10:36 AM
Please help ASAP. I have a form that only has 21 entries and everyone trying to utilize it is getting the message FORM OVER QUOTA. Please, please, please fix this ASAP as I need the form to be active and live so I can get the entries.
Your prompt attention to this SECOND request for assistance is greatly appreciated!!!
- jeanettebmzAnswered on August 13, 2013 at 02:08 PM
Please be advised that for FREE account you got limits this way:
100 NON secure submissions and 10 secure submission (SSL)
This means that your form got the overquota because you were using the SSL version of the form
I have reactivated your form,however you must make sure you re-embed the form using the non secure version, which should start with
http:// rather than https://
Or simply grab the embed code again, and make sure you do not mark the check box
Otherwise your form and your account will get disabled again once you reach your 10 SSL limit
- SilviaAnswered on March 15, 2015 at 10:10 AM
20 people have answered to my form and now everyone else trying to utilize it is getting the message FORM OVER QUOTA. Please can you fix this problem?? I have send the non secure version of my questionar http://form.jotformeu.com/form/50523902977359
I need the form to be active and live so I can get the entries.
If I buy for one month the premium version the answers start again to arrive or I have to do all again?
- JotForm SupportjonathanAnswered on March 15, 2015 at 04:33 PM
We will resolve your reported issue here http://www.jotform.com/answers/533482
- JotForm SupportKiranAnswered on June 30, 2015 at 10:17 AM
Your query is moved to a separate thread and shall be addressed there shortly.
- premierdepogrlAnswered on June 30, 2015 at 10:43 AMwhat is this about? I haven't sent any question in a very long time.
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- JotForm SupportKiranAnswered on June 30, 2015 at 11:58 AM
You may ignore the earlier message since it was a reply to another user who posted on one of your older threads. Since you opened this thread, you are subscribed to this thread and hence you are receiving these responses. You may unsubscribe from this thread to receive any updates from this thread by clicking on Unsubscribe Thread link below the email that you have received.
- David GabrielAnswered on July 27, 2016 at 07:15 PM
Hello.I planned to fill the form in website https://form.jotform.me/61719087381462 but i get message " Form over quota". Can you help me to solve this? Thank you
- JotForm SupportjonathanAnswered on July 27, 2016 at 08:55 PM
We will resolve your issue here https://www.jotform.com/answers/892333
- JotForm SupportJanAnswered on September 17, 2016 at 12:43 PM
Hello Hans, I created a separate thread for you. Please refer to this URL: https://www.jotform.com/answers/934915. Thank you.