What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Please improve autosave function!

    Asked by mtifford on August 13, 2013 at 12:17 PM

    I just spent two hours on a form and then the preview mode crashed my browser (Chrome). Now all my changes are gone.

    preview
  • Profile Image

    Answered by EliezerN on August 13, 2013 at 02:50 PM

    We deeply apologize for the inconveniences that may have caused.

    In the most of the times that this happens is a Browser's related issue. However, in order to improve the Autosave function I've forwarded your concern to our development team so that they can work on this. 

    Thanks

  • Profile Image
    JotForm Founder

    Answered by aytekin on August 14, 2013 at 06:51 AM

    Sorry to hear that.

    If you have long forms we recommend using the Clone feature on My Forms page to get regular backups your work. If something like this happens you can always go back to a previous version.