Cancel my subscription

  • Profile Image
    ROCIO SANTOS
    Asked on August 13, 2013 at 12:19 PM

    Good afternoon, I would like to cancell my JotForm - Premium Monthly Subscription, as we do not need any more this service.

    At the moment I have two invoices:

    Invoice 73499736 and

    invoice #47331015

     

    I ordered by the web sited , but you have sent me again an invoice

    Please cancel my order with jotform, and confirm me the cancellation.

    Awaiting your confirmation

    Best regards

  • Profile Image
    EltonCris
    Answered on August 13, 2013 at 02:57 PM

    Hi,

    I have now cancelled your JotForm subscription. You will not be charged anymore. Your account will stay premium until the paid period expires which will be on September 13, 2013. After this date, your account would automatically downgrade to free.

    You may feel free to re-upgrade your account anytime you wish.

    Thank you!