What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
Cancel my subscriptionAsked by ROCIO SANTOS on August 13, 2013 at 12:19 PM
Good afternoon, I would like to cancell my JotForm - Premium Monthly Subscription, as we do not need any more this service.
At the moment I have two invoices:
Invoice 73499736 and
I ordered by the web sited , but you have sent me again an invoice
Please cancel my order with jotform, and confirm me the cancellation.
Awaiting your confirmation
I have now cancelled your JotForm subscription. You will not be charged anymore. Your account will stay premium until the paid period expires which will be on September 13, 2013. After this date, your account would automatically downgrade to free.
You may feel free to re-upgrade your account anytime you wish.