What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How can I reset my submissions?

    Asked by saiffulms on May 14, 2011 at 12:04 PM

    Hi, my name saifful md salleh.

    I created my own form, then tested it. It is good and excellent! But when I go back to my dashoard I see a submission in my submission box. How can I reset all that?

    Could you please advise me?

    Thank you.

    Regards.

    saifful md salleh

  • Profile Image
    JotForm Support

    Answered by abajan on May 14, 2011 at 01:01 PM

    Hi saifful md salleh

    Here's how to delete all submissions from a form:

    1. Login to your account and when the list of forms loads, right-click the form from which you wish to remove all submissions

    2. Click "Clear All Submissions":

    3. Confirm that you wish to remove all submissions by entering your account password in the box provided and then clicking "Delete All Submissions":

    Be warned that in the great majority of cases, this step is irreversible!

     

    Thanks for asking and please feel free to enquire about other features of our forms. Our team will be happy to assist you where we can.

     

    ~ Wayne

  • Profile Image

    Answered by saiffulms on May 14, 2011 at 01:25 PM
    New response receivedthank you for replying my question, but I think maybe you misunderstanding with my question! can you please open the attached file for your reference.

    thank you.

    saifful md salleh.


    ----- Original Message -----
  • Profile Image
    JotForm Support

    Answered by abajan on May 14, 2011 at 01:54 PM

    Hi again

    The thing is, I don't see any attached files. This forum is not configured to post attachments and that is why I cannot see any.

    All seven (7) forms in your account have no submissions with the exception of "Buy e-Book - PayPal (Blog)" which has three (3) pending submissions. Surely, those aren't the ones you wished removed, are they?

    Please try to re-phrase your question in some other way so that I might be able to understand what you want.

    My apologies for the inconvenience.

    ~ Wayne

  • Profile Image
    JotForm Support

    Answered by abajan on May 27, 2011 at 06:27 AM

    There is another less drastic option in that same menu that I neglected to mention: "Mark All as Read". This will simply remove the notifications indicated below:

    Mark All as Read

    All submissions will remain intact.


    ~ Wayne