Product List: Set auto-collapse for the product listing

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    Asked on September 05, 2020 at 01:16 AM

    In the payment section on a form, when you have multiple products under a category how can you default for the categories to be collapsed when the form is open, it seems to default to the categories open and uncollapsed making that section longer.

    This is a re-post of a comment on Adding a License Agreement to a Form

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    Answered on September 05, 2020 at 06:54 AM

    I understand that you are referring to this form where the categories are expanded by default on the published form:


    If yes, the product list is created like that and currently we do not have an option to show the sections/categories collapsed by default.

    We would need to send this as a feature request to our back end team.

    Do review and confirm.

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    Answered on September 05, 2020 at 08:28 AM
    Thank you for your response. Yes, that is what I am referring to.
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    Answered on September 05, 2020 at 10:27 AM


    I have created a feature request ticket and will be forwarding it to our backend team for possible implementation. Please note that we can't give an ETA for when this will be implemented. Feature requests depend on the workloads of our developers and popularity among our users. But rest assured we will inform you via this thread once this feature becomes available.

    Let us know if you have any other questions, or if you need further assistance. We will be happy to assist you further.

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    Answered on September 26, 2020 at 12:39 PM

    Any update on this request. We would like to have the same feature to show initial form with all categories collapsed.

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    Answered on September 26, 2020 at 04:57 PM

    Hi there,

    Unfortunately, there is still no updates from our backend team, upon checking the ticket, it has already been assigned to a department that handles these matter.

    I will be informing them regarding the urgency of the matter.

    Kindly wait for their response on this support ticket.

    Thank you for your patience.


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    Answered on October 16, 2020 at 08:29 AM


    We improved our category management functionalities and now we are keeping the state of the categories. Form users will display the categories same as how you left them on the form builder. Please update your form if you want your users to see any categories as collapsed.

    Best regards.