Why this is not working?

Rachel
Asked on September 05, 2020 at 01:16 AM

Why this is not working? I added {edit_link} but when I tried to submit and completed the form for testing purposes, it says on the email: Hidden to protect your privacy.
So how can i be able to edit my responses if the edit link is hidden?

This is a re-post of a comment on How to Let Users Update Their Form Submissions at a Later Date
Sam

Jotform Support

Answered on September 05, 2020 at 06:40 AM

Hi Rachel,
Thank you for contacting Support.
I have cloned and tested your form.
Kindly please remove and re add the edit link.
In the Email wizard, click the "Form Fields" drop down and select the "Edit Link" option. This will generate {edit_link} in the message.
Click the Save button when you're done.
Related guides:
How-to-Edit-Submissions-Made-on-Your-Forms
How-to-Let-Users-Update-Their-Form-Submissions-at-a-Later-Date
I hope this helps.
Let us know if the issue persists.