Why this is not working?

  • Rachel
    Asked on September 5, 2020 at 1:16 AM

    Why this is not working? I added {edit_link} but when I tried to submit and completed the form for testing purposes, it says on the email: Hidden to protect your privacy.

    So how can i be able to edit my responses if the edit link is hidden?

  • Sam_G
    Replied on September 5, 2020 at 6:40 AM

    Hi Rachel,

    Thank you for contacting Support.

    I have cloned and tested your form.

    Kindly please remove and re add the edit link.

    In the Email wizard, click the "Form Fields" drop down and select the "Edit Link" option. This will generate {edit_link} in the message.

    1599302334 5f536abe894e4 9 Screenshot 10

    Click the Save button when you're done.

    Related guides:

    How-to-Edit-Submissions-Made-on-Your-Forms

    How-to-Let-Users-Update-Their-Form-Submissions-at-a-Later-Date

    I hope this helps.

    Let us know if the issue persists.