What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    How to get notified via email?

    Asked by craftycessy on August 13, 2013 at 08:28 PM

    I was informed that it was suppose to email me the orders, instead of loggin in to your website, how can I do that?

  • Profile Image

    Answered by khrisell on August 13, 2013 at 09:36 PM


    For that you needed to setup an email notification on your web forms. With this, you'll be able to get email notifications whenever a response comes to your web form and check out the response from wherever you are.

    1. Click on "Setup & Embed" tab on the form builder toolbar

    2. Click on "Email Alerts"
    3. Click on "Add New Email"
    4. Select "Notification" option & click next.
    5. Fill out "recipient e-mail" with an appropriate email address. Click next.
    6. Complete your notification layout and click finish. You're done.

    You may also implement your own Email into your Setup as a Sender E-Mail Address and if you would like to learn more about how to set this up you can read more about it here: https://www.jotform.com/help/238-How-to-Add-a-Sender-Address.

    If you are having issues with your Emails not being received then we would also like to recommend that you to check this guide To prevent "emails not being received" issues for help with solving common issues and mistakes.
    Kindly let us know if you have further questions or inquiry.
    Thank you for using JotForm.