What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Problem with Email Submissions

    Asked by TheNewHealthClub on August 13, 2013 at 11:16 PM

    The email submission box in my new form only accepts one character - happens with form builder and when embedded on website, too.

    Page URL:

  • Profile Image

    Answered by TheNewHealthClub on August 13, 2013 at 11:28 PM

    Found the answer: I made the form too small, so it cut off the feedback options.

  • Profile Image
    JotForm Support

    Answered by jonathan on August 14, 2013 at 01:30 AM


    Thank you for taking the time to update us. We're glad to know that all is well.

    Feel free to contact us again anytime for any assistance needed.