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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    I am having problem with my email address

    Asked by estebelle on August 14, 2013 at 03:20 AM

    HEllo,

    My email adress is on your bounce list again. Could you please explain to me what's the problem with it?

    Thanks

    Sincerely

    email problem bounce list bounce
  • Profile Image

    Answered by khrisell on August 14, 2013 at 03:44 AM

    Hello,

    I have removed your email from the bounce list and you should be able to receive emails now.

    Please refer to this guide to prevent this issue to happen in the future.

    http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues

    Kindly try the test email and let us know if problem persists.

    Thank you for using JotForm.