Will you block submissions if we hit our limit?

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    Asked on August 14, 2013 at 09:11 AM

    Dear Jotform:


    I currently am on the free program, and will upgraded as soon as I am getting the demand.  If I reach the 10 submission limit in a month, will you block the submission, or do you allow them and give me time to upgrade?


    Please let me know what happens.




    Mia Turpel

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    Answered on August 14, 2013 at 10:54 AM

    Hi Mia,

    Yes. Once you reach your submission limit, your account and forms will be temporarily disabled. It will activate again once you upgrade your account.

    If you need further assistance, please let us know.

    Thank you!