What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Will you block submissions if we hit our limit?

    Asked by miaturpel on August 14, 2013 at 09:11 AM

    Dear Jotform:


    I currently am on the free program, and will upgraded as soon as I am getting the demand.  If I reach the 10 submission limit in a month, will you block the submission, or do you allow them and give me time to upgrade?


    Please let me know what happens.




    Mia Turpel

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    Answered by pinoytech on August 14, 2013 at 10:54 AM

    Hi Mia,

    Yes. Once you reach your submission limit, your account and forms will be temporarily disabled. It will activate again once you upgrade your account.

    If you need further assistance, please let us know.

    Thank you!