Is there a way to clear the disk usage myself?

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    Asked on August 14, 2013 at 11:56 AM

    client again tried to send a file larger than my disk space.

    i never got the file, but received a message that my forms will be shut off today, but I cleared all my caches and submissions and it still shows that I am almost out of space?



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    Answered on August 14, 2013 at 01:30 PM

    Thanks for contacting us.

    Reseting your uploads counter is not possible from your side, however I checked your account and found that you've over exceeded your uploads limit with 533.77 MB. Unfortunately, due to the large amount of uploads you should consider to get a paid plan, which can be found in the PRICING page.

    It's a pleasure to assist you.


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    Answered on August 14, 2013 at 05:23 PM

    so i am assuming that my forms are now cut off?

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    Answered on August 14, 2013 at 06:25 PM


    I've check your account and it seems to be working fine.

    Kindly re-login to your account.

    Thank you!