What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Is it possible to select more than one choice on a drop down menu?

    Asked by kimwallack on May 14, 2011 at 11:47 PM

    It's very important that my visitors be able to choose more than one city in my drop down menus.  Could you please tell me how I can achieve this?  If I am not able to achieve this, my form will be too overwhelming and long for the people filling out the form.  Any suggestions?

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    Answered by kimwallack on May 15, 2011 at 02:16 PM
    Hi, thank you for your reply. Now I have another problem. I redid some of
    the drop down menus. I made them into check boxes. When I just tried my
    form, the checked boxes did not submit to my email. Could you please let me
    know why? Thanks for any input.

    Kim Wallack


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    Answered by allanftd on May 15, 2011 at 02:32 PM

    Hi Kim,

    I'm pretty sure you did this, but can you please confirm that you have saved the changes you made on your form before you retested it? 

    Another thing that I would recommend for you to check is your email notification template. Please make sure that it includes the input holder for the new check boxes you added.

    We hope you find these tips helpful. Please let us know if we can be of further assistance. Thank you for using JotForm!


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    Answered by kimwallack on May 15, 2011 at 02:59 PM
    Thank you so much. I deleted the email and redid it and now it works.
    Thank you.


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    JotForm Founder

    Answered by aytekin on May 16, 2011 at 04:49 AM

    It is usually not a good idea to use Dropdown fields to get multiple selections, but it is possible: On the form builder, click on the dropdown question, you will see that the icons on the top toolbar will change. You should see a "Size" icon. Click on that and change the size to something like "5". Then users can choose multiple options from the dropdown by clicking on Ctrl key and clicking on options.

    However, in my opinion checkboxes are easier to use for people who fill the forms. Many users don't know they can click on Ctrl and select multiple options.