What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My form users are not redirected to the Thank you message of my form.

    Asked by chefalice on August 14, 2013 at 03:52 PM

    Hello! After registering for my classes, customers are not receiving the Thank You message I created. I really appreciate your response. Thank you!

    Here are the two URLs for the registration pages to which customers should be directed to the thank you message.

    http://www.jotform.com//?formID=30838379987173

    http://www.jotform.com//?formID=30803147419148

    Page URL:
    http://www.jotform.com//?formID=30838379987173

    Thank You message message hello JotForm style size
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    Answered by EliezerN on August 14, 2013 at 05:26 PM

    Thanks for contacting us.

    I have cloned your forms and tested them and I was redirfected to the Thank You message withou problems: 

    FORM 01:

    FORM 02:

    I would like to know if you have embedded this forms to a website and if so, could you please share with us the URL where they are embeded so that we cab further investigate.

     

    Thanks

  • Profile Image

    Answered by chefalice on August 16, 2013 at 11:18 AM

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    JotForm Support

    Answered by guilledutra on August 16, 2013 at 03:57 PM

    Hi 

    chefalice, could you sent the last message again? it is empty

    Thanks

  • Profile Image

    Answered by chefalice on August 16, 2013 at 05:38 PM

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    JotForm Support

    Answered by jonathan on August 16, 2013 at 07:54 PM

    Hi, 

    You must be replying to your email instead, because your last message did not reach this thread again.

    Please click and use this link to respond instead.

    Thanks.