What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    problems with your site

    Asked by bettycat on August 14, 2013 at 04:50 PM

    when i click on email or name or whatever, the ability to get that to populate in the form goes away.

    site email name
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    Answered by jeanettebmz on August 14, 2013 at 05:11 PM

    I am not very sure if I understood the issue.Are you trying to login into our site? I guess you are not, as I can see already logged in as I can see the username in

    Can you please tell which browser your are using to? I guess you might be talking about the ability to autocomplete a browser comes with, this is a feature out of  JotForm

    For example see this guide on how to enable this feature on Internet Explorer

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    Answered by bettycat on August 14, 2013 at 05:56 PM
    Thank you – it was user error J