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karimelfekyAsked on September 9, 2020 at 5:09 PM
it does not really showing what is up right here when I select the form nothing happened at all where I can not set the answers to me questions
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Jed_CReplied on September 9, 2020 at 10:14 PM
May I know if you are logged in to your account? Can you please send us a screenshot so we can see what you see on your end?
To post a screenshot, please follow this guide https://www.jotform.com/help/438-How-to-Post-Screenshots-to-Our-Support-Forum.
Looking forward for your response.
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karimelfekyReplied on September 11, 2020 at 1:44 AM
I logged into my account
when I select the form I would like to add the answers to, no new screens appears so I could add anything as per the guidelines sent to me???
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Kiran Support Team LeadReplied on September 11, 2020 at 5:48 AM
I have tried testing the Quiz Form app from my mobile device and was not able to replicate the issue. In order to set the answers for the form selected, it is required to click on Set Quiz Answers so that you should be able to select the answers for the questions. Also, please try using a PC browser and see if that works fine at your end.
Please get back to us if you need any further assistance. We will be happy to help.
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karim fekyReplied on September 11, 2020 at 9:55 AM
Boss this is the fifth trial may be
when I select set answers nothing change at all and no questions appears to be answered?
nether from mobile nor from the PC.
is there any solution?
can I give you the answers and you do it for me where when I receive the responses I could analyze accordingly?
Thanks a lot
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Jovanne JotForm SupportReplied on September 11, 2020 at 10:51 AM
Hi, thank you for your response.
I have cloned your form, and it seems that the quiz app is working fine in my end. Could you please try clearing all jotform.com cookies in your browser. Here’s a guide for Safari mobile:
Guide: https://support.apple.com/en-us/HT201265
Or please try opening the quiz app using a desktop or laptop computer.
Please give it a try and let us know how it goes.