What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How do I make sure that the person submitting the form gets a copy of it?

    Asked by PanaWakke on August 15, 2013 at 10:49 AM

    I tried filling in one myself, but did not get a copy in the personal email I provided. Only got the forms on my professional inbox, so that is done properly. 

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    JotForm Support

    Answered by Welvin on August 15, 2013 at 03:01 PM


    You have to create an Auto Responder Email. Follow this guide to create: Setting Up Form Autoresponder.

    Also make sure that your Sender Name, Sender Email and Reply-to Address is specified. We recommend this settings:

    Using noreply@jotform.com 

    You can also verify your own email address as the Sender Email, that should look like this:

    or SMTP:

    Please follow this guide for SMTP Settings: Send Form Emails From Your Own Email Address: JotForm Now Support SMTP.

    Let us know for additional question with this function.