How do I make sure that the person submitting the form gets a copy of it?

  • Profile Image
    PanaWakke
    Asked on August 15, 2013 at 10:49 AM

    I tried filling in one myself, but did not get a copy in the personal email I provided. Only got the forms on my professional inbox, so that is done properly. 

  • Profile Image
    Welvin
    Answered on August 15, 2013 at 03:01 PM

    Hi,

    You have to create an Auto Responder Email. Follow this guide to create: Setting Up Form Autoresponder.

    Also make sure that your Sender Name, Sender Email and Reply-to Address is specified. We recommend this settings:

    Using noreply@jotform.com 

    You can also verify your own email address as the Sender Email, that should look like this:

    or SMTP:

    Please follow this guide for SMTP Settings: Send Form Emails From Your Own Email Address: JotForm Now Support SMTP.

    Let us know for additional question with this function.

    Thanks