Google Integration Stopped Working (Needs Resolving Urgently)

  • Profile Image
    memaxt
    Asked on August 15, 2013 at 01:28 PM

    Hi there,

     

    My google spreadsheet has stopped aupdating after I added new fields,

    I have removed the integration, cleared cache, reintergrated google spreadsheet and still no joy, i have done this about 10 times, from what i can see there are no symbols or anything that would break the integration, please help as this site has gone live and we report of a daily basis.

     

    Jotform: http://form.jotformeu.com/form/32037057946356

    Google : https://docs.google.com/spreadsheet/ccc?key=0AiwjXUf0ecIJdEw2U0pkYXA2OUt2d3o0WHNTSlhlM0E&usp=sharing

    I have deleted the contents of the spreadsheet for the time being as its sensitive data.

     

    Many thanks

    Max

  • Profile Image
    memaxt
    Answered on August 15, 2013 at 02:03 PM

    Tried another reintergration of google spreadsheet + clear cache and still no joy

     

    Help

  • Profile Image
    memaxt
    Answered on August 15, 2013 at 03:11 PM


    Any ideas anyone?

     

    Apologies for the repost, need this to be up and running by tomorrow

  • Profile Image
    Mike_T
    Answered on August 15, 2013 at 04:21 PM

    There is a chance that the Google Drive blocked some of our IPs once again. I have forwarded a bug report ticket to our Development Team per your original thread. They will investigate the issue from and let you know once it is fixed.

    Thank you.

  • Profile Image
    memaxt
    Answered on August 15, 2013 at 04:57 PM

    Ahh many thanks for reporting this issue to your team, hope its any easy fix