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  • Profile Image

    address / form field

    Asked by sandstone on August 16, 2013 at 09:48 AM

    hi i recently added the address field to my form .. but when  the info is emailed to me the form still reads "company name" and the field is left BLANK.. i use to have "company name " on the form but have since then changed it to ADDRESS

    when i go to SUBMISSIONS on jotform website .. the form looks perfect.. but on my emails the info is not the same,.. please help thanks..

    Page URL:
    http://sandstonepoolservice.com/contact_us/contact_us.htm

    form field Emails Submissions JotForm address field name
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    JotForm Support

    Answered by guilledutra on August 16, 2013 at 03:08 PM

    Hi

    in order to be the new fields changes reflected at your email notfications you will need to edit your email notification layout:

    - Click on "Setup adn Embed" tab

    1 - Click on "Email Alerts" Button.

    2 - Select your Notifiacion from the list.

    3 - You will see the "Notification layout editor", edit the old "Company" field with the new address field.

    4 - Click finish, and test your new notification layout

    Hope it helps

    let us know if you need further assistance