What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why I can't save my form?

    Asked by bushidokids2 on August 16, 2013 at 10:58 AM

    Dear Sirs,

    I am trying to modify my form.

    After deleting one of the checkbox questions, I can't save my form.

    Maybe I should to do something before I can save it?

    Thank you in advance


    Very satisfied jotform user

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    JotForm Support

    Answered by Welvin on August 16, 2013 at 03:58 PM


    Good day! Please try to clear your browsers cache: How to Clear Your Browser's Cache. Also make sure that your Browser Javascript is Enabled. You can check it through this website: Enable JavaScript. Also try it using another browser.

    If you still not able to save the form after doing this solutions, please let us know. Also,the information such as your current browser and OS would be helpful.