What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How can I change the recipient email of my form?

    Asked by alexiahem on August 16, 2013 at 11:35 AM

    I am creating a contact form for my client-I need their email address to be the contact address for their website not my email address

    contact form creating a contact form email
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    Answered by alexiahem on August 16, 2013 at 11:36 AM

    How do I change it to be their email address not mine? Thank you!

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    Answered by EliezerN on August 16, 2013 at 04:18 PM

    Thanks for contacting us.

    If you need to change only the email where the notifications will be received, please follow these steps:

    1.While editing your form go to Setup and Embed tab in the toolbar.

    2. Choose Email Alerts and choose Notification.

    3. Click on Reply-to and Recipient Settings.

    4. Then in Recipient Email enter the email address where you want to receive the form notifications and click on Finish.

    You can also find this steps in the next guide: 

    Finding out E-mail Address used for submission notifications

    Let us know if you need further assistance.

    Thanks.