What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Why am I receiving 2 notification emails?

    Asked by warehousecarpets on August 16, 2013 at 02:07 PM

    I am receiving two notification emails, each time my form is submitted. One is the one I set the form up to send, and the other is from "JotForm".  Can we eliminate the one from "JotForm"?


    PS - the website is currently in testing phase

    Thank you!

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    JotForm Support

    Answered by Goldo on August 16, 2013 at 06:29 PM

    That is becaused you have created 2 notification alerts which is sending to same recipient email address. You can remove the unwanted notification alert.