What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    How do I know which form a lead is coming from on the email notification? Is there a way to distinguish which form leads are coming from?

    Asked by djn058 on August 16, 2013 at 03:53 PM

    I have my form named and that doesn't appear on the email notification, just the fields on the form.  

    email email notification
  • Profile Image

    Answered by jeanettebmz on August 16, 2013 at 07:10 PM

    You would need to rebuild your email alerts. To do this simply follow these steps

    Open your form (Edit Mode)

    1. Click Setup & Embed

    2. Click Email Alerts
    3. Select the Notification you want to delete

    4. On the Compose Email Window, click Delete E-mail button then click OK on the confirmation window to delete the opened Notification.

    If you have questions, please post it below.