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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    lightbox not working as a link

    Asked by alvincosio on August 16, 2013 at 04:15 PM

    lightbox code:

    <script src="//cdn.jotfor.ms/static/feedback2.js?3.1.1352" type="text/javascript">

    new JotformFeedback({



    windowTitle:'Message Contact Form',








    <a class="lightbox-32245836140247" style="cursor:pointer;color:blue;text-decoration:underline;">Message Contact Form</a>


    my site:


    when click the box in my website error comes up.. see my screenshot'

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    JotForm Support

    Answered by Welvin on August 16, 2013 at 07:11 PM


    Good day! You have the correct codes which is working when I test it here. Can you please create an example page that would let us see the error? As of checking your webpage, only the iframe codes are there.