What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How long does an upgrade take?

    Asked by misebaz on August 16, 2013 at 05:25 PM


    What is the turnaround time if I need to upgrade my package to economy?



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    Answered by jeanettebmz on August 16, 2013 at 07:34 PM

    Hello Barry

    The upgrade takes place immediately. Just make sure you are logged into your Jotform account, then go to the Pricing Page and choose the package

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    Answered by johnnyn17 on December 11, 2013 at 06:59 PM

    My forms went down due to reaching my limit. I than upgrade my account and still do not see any changes.

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    JotForm Support Manager

    Answered by Jeanette on December 11, 2013 at 09:19 PM

    I've answered to you in your own thread. Please follow up there